Organizational Security

Information Security Program

Our Information security program follows the criteria set forth by the SOC 2 framework and is communicated throughout the organization.

Third Party Audits

Our organization undergoes independent third-party assessments to test our security and compliance controls.

Third Party Penetration Testing

We perform an independent third-party penetration, at least annually, to ensure that the security posture of our services is uncompromised.

Roles and Responsibilities

Team members are required to accept the documented roles and responsibilities linked with customer data protection and our ISP.

Security Awareness Training

Employees are trained to follow industry standard and information security practices such as phishing and password management.


All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.

Background Checks

We perform background checks on all new team members in accordance with local laws.

Cloud Security

Cloud Infrastructure Security

All of our services are hosted with Amazon Web Services (AWS). It employs a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security.

Data Hosting Security

All of our data is hosted on Amazon Web Services (AWS) databases. These databases are all located in the United States. Please reference the above vendor specific documentation linked above for more information.

Encryption at Rest

All databases are encrypted at rest.

Encryption in Transit

Our applications encrypt in transit with TLS/SSL only.

Vulnerability Scanning

We perform vulnerability scanning and actively monitor for threats.

Logging and Monitoring

We actively monitor and log various cloud services.

Continuity and Disaster Recovery

We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.

Incident Response

We have a process for handling information security events, which includes: escalation procedures, rapid mitigation and communication.

Access Security

DARVIS ensures security at a priority, while accessing complex information.

Permissions and Authentications

Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role, along with Single Sign-On and 2FA with strong password policies.

Password Requirements

All team members are required to adhere to a minimum set of password requirements and complexity for access.

Privileges and Access

We follow the principle of least privilege with respect to identity and access management.

Password Managers

All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.